Information we collect
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Third party payment processing (information we do not collect)
The Inner City Books website uses Stripe and PayPal to securely process payment transactions. Customer payment data is entered on the Inner City Books website and is sent via an encrypted connection to Stripe or PayPal where the financial transaction is processed. The Inner City Books website does not collect or keep any record of your payment data. Customers can opt to have Stripe keep a record of their payment data on file to facilitate future purchases. For information regarding the Stripe’s privacy policies, please visit https://stripe.com/en-ca/privacy. For information regarding PayPal’s privacy policies, please visit https://www.paypal.com/en-ca/privacy/.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding your information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Source new products and develop services, features, and functionality
- Communicate with you in the course of providing customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Find and prevent fraud
Customer access to personal information
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate.
Inner City Books follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies keep log files as part of hosting services’ analytics and security software. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, length of stay and the number of pages visited. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.